Contact information

Need help with an order or have a question about the P1Harmony Official Store?
Our Customer Care team is here to help.

📧 Email: orders@mtstoresupport.com

When contacting us, please include:

• Your name
• Your order number (if available)
• A brief description of your question or issue

Our team typically responds within 48 business hours.

Please note response times may be slightly longer during major merch releases.

Frequently Asked Questions

When will my order ship?
Orders that include preorder items will ship once the item becomes available.

Will my items ship separately?
Orders containing both preorder and in-stock items typically ship together.

Are signed items authentic?
Yes. Signed items sold through the official P1Harmony store are authentic and sourced through the artist’s official merchandise partners.

Thank you for supporting P1Harmony and the P1ECES community.